Let’s plan something specialA smooth start to your celebration.
Get in touch with your event date, guest count, and a few ideas. Please allow at least two weeks for custom orders.
Timing & availability
Place custom orders at least 2 weeks in advance. Rush orders incur a fee and depend on availability.
Deposit & payment
A 50% non-refundable deposit secures your order and goes toward your total balance. The remaining balance is due 1 week before pickup or delivery. Last-minute orders require full payment upfront.
Design inspiration
Inspiration photos are welcome. Exact replicas of other bakers’ work are not guaranteed.
Allergies & special requests
Our kitchen is not allergen-free. Cakes, fillings, and frostings may contain or come into contact with soy, wheat, dairy, or nuts. Tell us about allergies when ordering, and inform your guests of this allergy information. Special dietary requests may be accommodated with sufficient notice.
Pickup, delivery & care
Pickup is arranged at agreed times. Use a clean, level vehicle for safe transport. Delivery is available for an additional fee; provide a complete address and contact information. After pickup or delivery, damage from improper handling or storage is not our responsibility. Storage instructions will be provided.
Cancellations
Cancel at least 5 days before your scheduled date to receive a partial refund, minus the deposit. Later cancellations will not be refunded.
Photography
We reserve the right to photograph our creations and use them for marketing purposes.
This is a summary of our ordering guidelines. We’ll provide the full order agreement when booking.
